Top Conversation Intelligence Software

Conversation intelligence (CI) software records, transcribes, and evaluates sales calls. By scrutinizing these calls, CI software identifies keywords and conversation topics, enabling users to swiftly navigate to specific points in recorded sales conversations for in-depth analysis. Businesses can leverage CI software to document crucial discussions with potential buyers, pinpoint potentially risky or noncompliant conversation topics, provide guidance to new sales representatives based on best practices, and explore various use cases derived from the analysis and transcription of sales calls.

Submit New App

Hubspot

hubspot.com

HubSpot offers a full platform of marketing, sales, customer service, and CRM software — plus the methodology, resources, and support — to help businesses grow better. Get started with free tools, and upgrade as you grow. With Marketing Hub, all your marketing tools and data are on one easy-to-use,...

Otter

otter.ai

Otter is a smart note-taking app that empowers you to remember, search, and share your voice conversations. Otter creates smart voice notes that combine audio, transcription, speaker identification, inline photos, and key phrases. It helps business people, journalists, and students to be more focuse...

Salesforce

salesforce.com

Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and ap...

OpenPhone

openphone.co

OpenPhone is the simple, collaborative phone for businesses. Designed to be intuitive and effective, it’s a reliable and powerful cloud-based calling and messaging solution that transforms the way your team manages customer and contact relationships. With deep integrations and configurability, OpenP...

MightyCall

mightycall.com

Created by a team with over 20 years of expertise in virtual telephony, MightyCall’s Call Center easily adapts to your business workflow. Our customizable settings ensure the solution fits your unique needs, leading to simplified communication and improved revenue. Standout Attributes: Real-time fee...

Apollo.io

apollo.io

Apollo is a data-first engagement platform that embeds intelligence within your workflows to help you execute, analyze, and improve on your growth strategy.

Fireflies.ai

fireflies.ai

Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like...

Outreach

outreach.io

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and ef...

CallRail

callrail.com

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customer...

Gong.io

gong.io

See More. Understand More. Win More. The Revenue Intelligence Platform (by Gong) transforms organizations with an accurate understanding of customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. It enables companies to capture, understand, and a...

Aircall

aircall.io

Aircall is an easy-to-use, cloud-based phone solution with features built for a better kind of conversation. Get set up in seconds and start a conversation anywhere in the world today. No hardware. No headaches. Aircall fits inside your existing workflows with easy, one-click integrations, connect...

Salesloft

salesloft.com

SalesLoft is the #1 sales engagement platform, helping B2B sellers get to "yes" quicker. We integrate with today’s top CRMs, turning your data into dollars.

Rewatch

rewatch.com

Say goodbye to endless meetings and note-taking. Rewatch is the only solution that combines an AI-powered notetaker, screen recorder, and collaborative video hub—so you can eliminate useless meetings, reduce costs, and stay focused on your work. From all-hands meetings to project updates, Rewatch pu...

MeetGeek

meetgeek.ai

MeetGeek is an AI meeting assistant that automatically video records, transcribes, summarizes, and provides the key points from every meeting. Automatic note-taking keeps you focused on the conversation while it writes down all the important details for you. Now it’s easy to share customer feedback,...

Chorus.ai

chorus.ai

Chorus by ZoomInfo is an AI-powered Conversation Intelligence platform that captures & analyzes all your customer engagements across phone calls, video meetings, and email so your team hits their number.

Colibri.ai

colibri.ai

Colibri Sales Copilot is an AI tool that enables better customer conversations and conversation insights. It works during customer calls, recording, transcribing, and analyzing the conversation, to give sellers useful tips in real time, helping them follow best practices and avoid costly mistakes. A...

Demodesk

demodesk.com

Demodesk is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales proce...

Cloudtalk

cloudtalk.com

Make CX your greatest advantage with CloudTalk’s business-calling software. Call directly with CloudTalk, access all customer data, and automate tasks. Experience the future of business calling with CloudTalk. Access 160+ international numbers, increase call efficiency by up to 87%, and save your te...

Balto

balto.ai

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto's real-time enterprise solutions to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. With Balto, the results are astounding: -...

Allego

allego.com

Allego is the leading provider of modern revenue enablement software. GO, Allego’s Modern Revenue Enablement platform, brings together sales, enablement, and marketing teams to deliver the experience B2B buyers are looking for — in a single, comprehensive platform. With its patented technology, the ...

CallTrackingMetrics

calltrackingmetrics.com

CallTrackingMetrics is a global conversation analytics provider giving marketers data to make confident strategy decisions. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to make data-driven advertising decisions. CTM integrates with core tools mar...

Fathom

fathom.video

Records, transcribes & highlights the top moments from your calls. Sends automatically generated call notes to your CRM.

Jiminny

jiminny.com

Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders...

Aviso

aviso.com

Aviso AI is an integrated revenue platform that helps modern sales organizations and revenue teams close more deals, drive revenue growth, and mitigate risk through patented AI guidance. As the industry leader in AI-based revenue operations solutions, Aviso AI is the only player with the most compre...

Sprinklr

sprinklr.com

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. Sprinklr Serv...

Kixie

kixie.com

Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for HubSpot, Salesforce, Pipedrive, Zoho, and other leading CRMs. Call or text numbers from your CRM – or any webpage in Google Chrome – in one click, with every intera...

Salesroom

salesroom.com

Experience the power of Salesroom, our AI-powered video conferencing platform. Salesroom not only tracks buyer engagement but also teaches virtual communication best practices. With real-time access to your knowledge base, Salesroom is designed to improve reps’ performance in meetings and quota atta...

Goodmeetings

goodmeetings.ai

Goodmeetings is a video first AI & Analytics enabled platform built exclusively for remote sales. Beyond traditional video meeting needs of sales teams, it automates sales workflows for productivity & leverages AI to provide dynamic cues & nudges for sales conversion. It also empowers sales leaders ...

Symbl.ai

symbl.ai

Symbl.ai | The Real-time AI Infrastructure for Human Conversations Get access to state of the art understanding and generative models built for all types of communication data to transform unstructured conversations into knowledge, events and insights.

Sybill

sybill.ai

Sybill stands out as a comprehensive AI solution for sales teams, designed to enhance every aspect of customer engagement and deal management. By integrating advanced AI technologies, Sybill streamlines sales processes, offering a suite of features that transform the way sales teams interact with da...

UpdateAI

update.ai

UpdateAI is the worlds first, and only, Digital Assistant built for Customer Success Managers. By integrating into Zoom we automatically take notes, capture and assign action items, identify risks, and surface product feedback. Even better, we help you draft follow up emails and prepare for tomorrow...

Salesken

salesken.ai

Salesken.ai is a conversational intelligence platform that helps sales teams improve performance and reduce acquisition costs. The tool gives sales reps real-time cues during their conversation to help them engage their customers better. The platform gives managers and sales reps visibility into eve...

Traq.ai

traq.ai

In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, transcription, and AI analysis, the Traq.ai conversation intelligence platform extracts buyer-centric...

Attention

attention.tech

Attention is a next-generation sales conversational platform helping businesses achieve their full potential, with generative AI. Our fully-integrated AI-powered sales assistant provides real-time coaching, automatically fills out CRMs after sales calls, and drafts intelligent follow-up emails that ...

Avoma

avoma.com

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Its AI-powered technology helps customer-facing teams capture important customer information, before, during, and after important meetings. Avoma analyzes conversation insights, and intelligence to help reps shorten sales cycles ...

CallSource

callsource.com

CallSource is the industry leader for call tracking, lead management and business analytic solutions. Maximize your marketing dollars and get measured results.

Marchex

marchex.com

Marchex Marketing Edge delivers an easy-to-use conversational intelligence solution that reveals which marketing campaigns and channels are generating inbound calls and texts, what happened in those conversations, and enables data-driven decisions to improve digital marketing performance and maximiz...

Meetric

meetric.com

Capture, analyze, and optimize sales meetings easily and effectively with AI to drive revenue and insights. Simply connect with Teams, Zoom or Google Meet, or take it to the next level by leveraging our meeting platform made for sales.

Echo AI

echoai.com

Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Language Models (LLMs) to review every custo...

Wudpecker

wudpecker.io

Wudpecker records your sales call, generate high-quality notes, and syncs them to your CRM. Automatically. Wudpecker supercharges your productivity by: - Generating note from customer's words automatically. - Saving over 5h per week on admin-work like manually updating CRM with notes, action items, ...

Cordless

cordless.io

Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of t...

Laxis

laxis.com

Extract maximum value from every customer conversation Laxis AI Meeting Assistant empowers revenue teams by automatically capturing and extracting the key insights from every customer interaction with minimal effort.

Gryphon.ai

gryphon.ai

Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a bes...

Convirza

convirza.com

Convirza is the first enterprise call tracking and call optimization platform. To address the growing demand for intelligence from phone interactions we combine traditional call tracking with the powerful analysis of phone calls. Convirza uses speech recognition technology and sophisticated algorith...

Ender Turing

enderturing.com

Ender Turing identifies top performers in calls, chats, and video meetings. Use it to provide best practices of top performers to every employee for self-coaching and observe performance growth. Ender Turing leads your sales and customer care teams to higher revenue and better customer service.

Verint

verint.com

Verint Messaging™ is a purpose-built solution for integrating messaging into the digital customer journey and facilitating conversations with customers via messaging and social channels at-scale. Providing a digital customer engagement solution for messaging channels, Verint combines agent and virtu...

Abstrakt

abstrakt.ai

Abstrakt is a real-time call guidance software that helps your team get it right the first time by ensuring compliance, reducing risk, and guiding agents on every call. Remove uncertainty on calls and give your agents the power of real-time.

Enthu.ai

enthu.ai

Enthu.AI helps contact centers improve revenue and customer retention through AI driven insights. Enthu.AI enables 100% customer conversation monitoring, auto surfaces interactions that matter and helps quality teams improve agent performance through personalized and to-the-point coaching and traini...

Zipteams

zipteams.com

Intelligent meeting rooms designed for inside sales and customer success teams that provide real-time customer context, insights, and recommendations to make the customer meetings more engaging and fruitful.

BoostUp.ai

boostup.ai

BoostUp.ai is the RevOps Command Center powered by the first and only RevBI engine. It accelerates the delivery of your most critical revenue insights and simplifies the adoption of revenue processes. With RevBI, BoostUp gives RevOps full control over revenue data so they can align teams and hold th...

Scratchpad

scratchpad.com

Track changes in your pipeline and update Salesforce faster. Scratchpad is a modern experience for reps and leaders that makes managing pipeline, inspecting deals, coaching, and forecasting fast, simple, and delightful.

Modjo

modjo.ai

Modjo's mission is to revolutionize the way sales organizations work and become the leader in Conversation Intelligence in Europe. Modjo's platform helps companies improve business strategy and execution by detecting key information in all customer/prospect interactions. This allows companies to gai...

Gridspace

gridspace.com

Gridspace makes conversational care readily available by providing superior machine talent to patients, customers, and businesses.

Knowtworthy

knowtworthy.com

Meetings suck. But they don’t have to. Knowtworthy provides meeting productivity features such as real-time minutes sharing and collaborative editing to help you and your team run effective meetings.

Spinach.io

spinach.io

Spinach.io helps dev teams build healthier meeting habits, starting with their daily standup. — Prep async for standup — Give sharper updates — Become better listeners — Automatic notes sent to Slack — Get time back every day!

Equal Time

equaltime.io

Equal Time is an AI-assistant for virtual meetings. Equal Time goes beyond meeting transcription and automated Action-items, to help promote more inclusive meetings. Our technology helps you involve quieter voices, and get personalized recommendations on how to improve your leadership. Review detail...

Voyc

voyc.ai

Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. In the face of increasing regulatory pressure...

Capturi

en.capturi.com

Value-creating conversations start here. As the leading platform for conversation analysis in Scandinavia, Capturi converts customer conversations into concrete and measurable value using AI and advanced machine learning algorithms. Having analyzed more than 30 M customer conversations from more tha...

Convin

convin.ai

Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. It is your one-stop solution to 3X your contact cente...